Key Responsibilities
Manage daily restaurant operations, ensuring smooth and efficient service at all times
Deliver exceptional guest satisfaction by upholding M枚venpick brand standards and service philosophy
Lead, train, motivate, and supervise restaurant staff to achieve high performance and engagement
Monitor service quality and handle guest feedback or complaints professionally and promptly
Coordinate with the kitchen and bar teams to ensure timely and high-quality food and beverage service
Prepare staff schedules, manage attendance, and control labor costs
Ensure compliance with health, safety, and hygiene regulations (HACCP standards)
Control inventory, minimize waste, and oversee ordering of supplies
Manage cash handling, billing procedures, and daily revenue reporting
Support promotional activities, special events, and seasonal offerings
Analyze sales performance and implement strategies to increase revenue and profitabilit