Job Description

Assist the Outlet Manager in overseeing daily operations, including staff supervision, customer service, and quality control
Develop and implement strategies to enhance customer satisfaction and increase revenue
Create staff schedules, assign duties, and monitor team performance
Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
Manage inventory, control costs, and optimize stock levels
Handle customer inquiries, feedback, and complaints professionally and efficiently
Collaborate with other departments to coordinate events and promotions
Train and mentor new team members, fostering a positive and collaborative work environment
Step in for the Outlet Manager during their absence, maintaining seamless operations

About AccorHotel

AccorHotel