- Manage the food and beverage service function of Gordon Ramsay at The Mere restaurant, ensuring efficient and professional service delivery in line with SOPs.
- Oversee cost-efficient colleague scheduling and maintain appropriate service levels according to business demands.
- Ensure team expertise in departmental service standards and consistently strive for the highest levels of guest satisfaction.
- Devise and maintain brand SOPs, continually reviewing products and services to enhance guest experience and financial performance.
- Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control.
- Establish and maintain a specialist team through effective recruitment, performance reviews, training, and development.
- Manage stock levels to balance guest needs and financial parameters.
- Stay aware of industry trends and competitors, adapting strategies accordingly.
- Assist with revenue and payroll forecasting, reporting, and budgeting as required.
- Ensure compliance with health and safety regulations, including risk assessments and fire safety procedures.
- Foster a positive team spirit by leading by example and conducting regular colleague appraisals.
- Maintain financial accountability through accurate reporting, payment processing, and budget awareness.
Please note that we believe in flexibility and multi-skilling, and you may be asked to perform different tasks from time to time to meet the needs of our guests and colleagues.