We are seeking an experienced and professional Team Leader - Butler to join our luxury hospitality team in Udaipur, India. As the Team Leader, you will oversee and guide a team of butlers, ensuring the highest standards of service for our discerning guests.
- Lead and manage a team of butlers, providing guidance, training, and mentorship
- Coordinate butler services across the property, ensuring seamless and personalized guest experiences
- Develop and implement standard operating procedures for butler services
- Monitor and maintain inventory of supplies and equipment necessary for butler operations
- Liaise with other departments to ensure guest requests are fulfilled promptly and efficiently
- Handle VIP guests and special requests, providing tailored services to exceed expectations
- Conduct regular performance evaluations and provide constructive feedback to team members
- Resolve guest complaints and concerns in a timely and professional manner
- Ensure compliance with all safety and hygiene standards in butler service areas
- Continuously seek ways to improve service quality and guest satisfaction