This individual will maintain the day to day operations of the spa facility to ensure a smooth, five star performance while exceeding every guest鈥檚 expectation all while maintaining a positive working environment.
Responsibilities:
- Accountable for all public area operations locker room area.
- Create and maintain a professional, safe, nurturing and healing environment where the experience at the Fairmont Grand Del Mar lends itself to making a difference in our guest鈥檚 lives.
- Provide personal attention to the guests/members to ensure a pleasant visit for each guest and maintain effective guest relations.
- Prepare locker room and whirlpool equipment and supplies daily
- Replenish guest amenities and towels as necessary to include wellness table snacks, lounge area and locker room; keeping area immaculate.
- Perform daily general cleaning and minor maintenance tasks in the facility.
- Stay current on all department information, become well-versed and trained in its application and train locker room staff accordingly.
- Take ownership of any guest or staff related problem and handle accordingly.
- Assure a clean, crisp and sanitary spa.
- Work cooperatively and professionally with all departments.
- Comply with all Grand Del Mar safety and health policies and procedures.
- Attend regular department meetings as directed by the Spa Operations manager or Director of Spa.
- Conduct tours of the facility.
- Keep management informed with all guest, staff and program issues
- Other duties as assigned by Lead Attendant or Manager to include special projects and/or basic maintenance of the facilities