Job Description

Supports the Guest Experience Manager and ensure Japanese speaking and VIP guests’ experience meets expectations from pre-arrival to departure.
Prepares for the Japanese speaking arrivals and take care of the special arrangements/requests.
Facilitates the in-room check-in of Japanese speaking guests and guests with transfer-in.
Monitors Japanese speaking arrivals, in-house and departures, and offer assistance through the duration of their stay.

About AccorHotel

AccorHotel