We are seeking a professional and friendly Housekeeping Order Taker to join our team in Riyadh, Saudi Arabia. As a crucial member of our hospitality staff, you will be responsible for efficiently managing housekeeping requests and ensuring guest satisfaction.
- Answer and process housekeeping requests from guests via phone, in-person, or through the hotel management system
- Coordinate with the housekeeping team to ensure timely fulfillment of guest requests
- Maintain accurate records of all housekeeping orders and their status
- Provide exceptional customer service by addressing guest inquiries and concerns promptly
- Collaborate with other departments to resolve any issues related to housekeeping services
- Monitor inventory of housekeeping supplies and report shortages to the appropriate personnel
- Assist in training new team members on order-taking procedures and guest interaction protocols
- Contribute to maintaining high standards of cleanliness and organization within the housekeeping department