The Massage Therapist performs all massage and body treatments in a safe and professional manner to our guests.
What you will be doing:
- Administer massage and other body treatments to spa guests according to treatment outline.
- Greet guest with proper salutation and a smile.
- Assess and accommodate guest needs inquiring about their physical well being in order to perform appropriate service.
- Desire and ability to educate and sell products to guests and staff.
- Ideal candidates offer flexible, on-call availability and are excited to support our Spa Without Walls team during peak business periods, weekends, and holidays.
- Explain treatment services and products to guests in a knowledgeable, professional and thorough manner.
- Be knowledgeable and informed regarding all massage/body treatments, general spa and resort programs and services.
- Participate in and contribute to staff meetings, training, product knowledge classes and team efforts.
- Provide necessary information to compile complete guest records.
- Promote and execute effective retail sales.
- Maintain a clean, organized and safe working environment.
- Abide by all Hawaii State Board guidelines.
- Comply with all Fairmont Orchid safety and health policies and procedures.
- Uphold and maintain the cleanliness and neatness of the treatment areas and Spa facilities.
- Conduct tours of the facility as requested.
- Provide necessary information to compile complete guest records.
- Treat all sensitive personal medical information on guest in strictest confidence.
- Report any problems incurred immediately to the Principal Therapist or Director of Spa & Wellness
- Report for scheduled shifts promptly and ready to work.
- Maintain a positive, guest service oriented attitude and a sense of humor. Perform other duties as assigned by supervisor and/or manager