Join our team as a Guest Service Associate - Housekeeping at our prestigious hotel in Chennai, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.
- Attend daily briefings and complete assigned tasks efficiently
- Clean and maintain guest rooms and public areas according to our high standards
- Replenish guest supplies and promptly attend to guest requests
- Report any damage or malfunctions in hotel rooms or areas to the supervisor
- Maintain cleaning equipment in proper condition
- Keep accurate records of room status and daily productivity
- Handle lost and found items according to hotel procedures
- Address guest complaints tactfully and report incidents to the supervisor
- Remain vigilant and report any unusual activities in guest rooms or public areas
- Perform valet services as needed, such as delivering linens or processing laundry orders
- Collaborate with team members to ensure seamless guest experiences