Reporting to the Leisure Manager, you will be the first point of contact for guests entering our Spa and Fitness Centre, creating a lasting first impression. You’ll warmly welcome and farewell all Spa clients, hotel guests, and gym members, ensuring every interaction is personal and memorable. Working alongside a passionate and talented team, you’ll help deliver exceptional experiences that reflect the Movenpick brand. With a proactive approach, you’ll anticipate guest needs and support the smooth operation of our facilities. Your positive, uplifting energy and genuine connection with guests help foster a safe, inclusive, and welcoming environment for all.
You key responsibilities will include: