- Set up and maintain the bar area according to standards and procedures
- Provide excellent guest service, including warm greetings, personalised attention, and prompt order-taking
- Prepare and serve drinks and snacks efficiently, ensuring proper temperature and quality
- Create new beverages and cocktails, upsell products, and promote food and beverage offers to maximise sales revenue
- Handle billing accurately and process payments
- Maintain cleanliness of the bar area and adhere to food safety and hygiene standards (HACCP)
- Manage stock, including ordering supplies and preparing garnishes
- Report complaints, incidents, or irregularities to management and actively seek guest feedback
- Clean and maintain operational equipment and implement cost-control measures
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.