We are seeking a dynamic and customer-focused F&B Executive to join our team at Fairmont Hotel Jaipur, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the day-to-day operations of our food and beverage outlets.
- Coordinate and supervise opening and closing duties, ensuring all settings meet our high standards
- Assist management in supervising junior team members and casual labor, ensuring tasks are completed efficiently and to departmental standards
- Manage restaurant reservations, including taking bookings, handling cancellations, and reconfirming reservations
- Take food and beverage orders, accommodating guest preferences and dietary requirements
- Deliver exceptional food and beverage service in accordance with established standards and procedures
- Implement upselling techniques to maximize sales revenue and promote other dining venues when appropriate
- Maintain a personalized approach to service by remembering individual patron preferences
- Ensure compliance with food safety and hygiene standards (HACCP)
- Handle guest complaints and comments professionally and efficiently, reporting any issues to management
- Oversee assigned work stations and assist in outlet operations in the absence of management
- Collaborate with other F&B outlets during peak times or as required
- Contribute to the continuous improvement of service standards and operational efficiency