Your Role in the Story
As the Bar Manager at LUURA, you will lead the beverage experience across the property, managing our bars and the beverages of our signature restaurants — Mimi Kakushi and LENEA (all-day dining). You are the guardian of every drink moment, ensuring that each guest interaction reflects RIKAS' lifestyle-led, detail-driven approach and the unique, creative standards.
This is a hands-on leadership role where you will guide, train, and inspire your team, support Rikas' restaurant operations from a beverage perspective, and deliver exceptional, memorable experiences across all outlets.
Key Responsibilities
- Lead the full daily operation of the bar, ensuring service excellence, consistency, and efficiency at all times.
- Act as a visible, hands-on leader during service across shifts, coaching the team and supporting peak operations.
- Build, train, and inspire a high-performing bar team, fostering professionalism, ownership, and growth.
- Embed RIKAS guest experience philosophy across all bar touchpoints.
- Ensure all team members demonstrate strong product knowledge across cocktails, spirits, wine, menus, and allergens.
- Manage staffing schedules in line with operational needs, budgeted labor costs, and local labor regulations. Plan proactively the staff needs per shift and align your teams accordingly.
- Oversee stock management, inventory control, ordering, breakage monitoring, and cost control.
- Maintain high standards of cleanliness, organization, and equipment maintenance in collaboration with Hygiene, Housekeeping, Engineering, and Stewarding.
- Handle guest feedback and complaints with confidence, empathy, and effective service recovery.
- Monitor financial performance, follow accounting procedures, and support revenue optimization initiatives.
- Maintain accurate operational logs, handovers, and performance records.
- Build relationships with regular guests, capturing preferences and creating personalized experiences.
- Ensure full compliance with health & safety, food hygiene, fire safety, licensing requirements, and RIKAS SOPs.
- Contribute to cocktail development, menu engineering, and seasonal activations in collaboration with the wider F&B team
- Manage all aspects of the bar team operations, including CVs filtering, hiring, onboarding, SOP and training manuals development, and shift control.