- Understand, review and continually improve the guest journey through associated golf areas.
- To ensure that the golf shop and associated areas are set up to the standards required for daily business.
- To liaise with the Golf Operations Manager and Duty Manager to have full knowledge and understanding of the business for the day/week.
- To ensure the use of the golf tee time system in accordance with company policy to ensure maximum sales and product awareness.
- To encourage golfers to use the on and off course food and beverage facilities prior to, during, and on completion of the rounds.
- To be fully conversant with all the terms of membership, policies and procedures together with the cost structures and any particular arrangements afforded to some members.
- To seek to attract new members whilst making every effort to maintain existing membership levels.
- To maintain the standards of presentation and cleanliness of the golf shop at all times.
- To ensure all cash received is accounted for and is kept secure at all times.
- To personally adhere to the company standards of dress code and behaviour at all times and as indicated in the policy manuals.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.