Supervise and coordinate daily cleaning operations of all public areas, including lobbies, corridors, restrooms, offices, back-of-house areas, restaurants, and recreational facilities
Ensure public areas meet brand standards, hygiene regulations, and safety requirements at all times
Assign duties, monitor performance, and provide guidance and on-the-job training to public area attendants
Conduct regular inspections and take corrective action when standards are not met
Report maintenance issues, follow up on work orders, and coordinate with Engineering and other departments
Manage cleaning schedules, deep-cleaning plans, and special cleaning projects
Monitor and control usage of cleaning supplies, chemicals, and equipment
Ensure proper handling and storage of chemicals in compliance with safety standards
Handle guest requests and complaints related to public areas in a professional and timely manner
Maintain accurate records, reports, and attendance logs
Support housekeeping management in achieving departmental goals and audits