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Floor Supervisor at AccorHotel | Boar Signal
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Floor Supervisor
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馃搷 Knutsford, England, United Kingdom
On-site
Full-time
Posted 1/23/2026
via smartrecruiters
ai
Job Description
Supervise the housekeeping team on assigned floors, ensuring all rooms and public areas meet Fairmont鈥檚 luxury standards
Conduct detailed inspections of guest rooms, corridors, and service areas to ensure flawless cleanliness and presentation
Support the Housekeeping Manager in coordinating daily operations, priorities, and service expectations
Lead by example, maintaining a polished, professional presence throughout the hotel
Ensure timely completion of room assignments, managing productivity and service flow
Provide coaching, guidance, and on鈥憈he鈥慾ob training to room attendants and housekeeping colleagues
Respond promptly to guest requests, ensuring personalised and anticipatory service
Coordinate with Front Office, Engineering, and Guest Relations to support smooth room readiness and guest satisfaction
Monitor stock levels, linen quality, and housekeeping supplies, ensuring efficient usage and replenishment
Support service recovery, addressing guest concerns with discretion and professionalism
Maintain accurate records of room status, maintenance issues, and housekeeping reports
Ensure compliance with Fairmont grooming, service, and cleanliness standards at all times
Uphold health, safety, and hygiene procedures, including COSHH and manual鈥慼andling guidelines
Participate in daily briefings, sharing updates on occupancy, VIP arrivals, and operational priorities
Assist with onboarding and training of new team members
Promote a positive, collaborative, and guest鈥慺ocused team culture
Ensure lost鈥慳nd鈥慺ound procedures are followed accurately and securely
Support additional tasks as required by the Housekeeping leadership team
About AccorHotel
AccorHotel
https://careers.smartrecruiters.com/AccorHotel
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