Prepare and service guest rooms to Fairmont’s exacting luxury standards
Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities
Replenish linens, towels, and guest supplies with care and consistency
Report maintenance issues promptly, ensuring rooms remain in perfect condition
Handle guest belongings and privacy with the utmost respect and discretion
Support VIP room preparations, ensuring personalised touches and flawless presentation
Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state
Respond to guest requests with warmth, professionalism, and a guest‑first mindset
Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
Follow all cleaning procedures, including deep‑cleaning schedules and brand standards
Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
Participate in daily briefings and training sessions to stay aligned with service expectations
Support lost‑and‑found procedures with accuracy and confidentiality
Contribute to a positive, respectful, and team‑focused working environment
Uphold Fairmont grooming, communication, and service standards at all times

Room Attendant (Nights)

Job Description