- Maintain exceptional cleanliness and presentation across all public areas, including lobbies, corridors, lounges, restrooms, spa areas, and event spaces
- Ensure all guest鈥慺acing spaces reflect Fairmont鈥檚 luxury standards, including furniture arrangement, lighting checks, and scent control
- Replenish amenities such as towels, toiletries, and guest supplies in public restrooms and spa areas
- Respond promptly to guest requests, offering warm, professional, and anticipatory service
- Support VIP arrivals and events, ensuring public spaces are immaculate and guest鈥憆eady
- Report maintenance issues immediately, ensuring all public areas remain in perfect condition
- Assist with deep鈥慶leaning schedules, including carpets, marble, glass, and high鈥憈ouch surfaces
- Maintain cleaning equipment and storage areas in a tidy, organised, and fully stocked state
- Follow all cleaning procedures, including brand standards and hygiene protocols
- Collaborate with Housekeeping, Front Office, Spa, and Engineering teams to support seamless operations
- Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
- Support lost鈥慳nd鈥慺ound procedures with accuracy and confidentiality
- Uphold Fairmont grooming, communication, and service standards at all times
- Contribute to a positive, respectful, and team鈥慺ocused working environment
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.