First impressions are everything! As a member of the Housekeeping Department at Fairmont Chateau Lake Louise, you will have the opportunity to create lasting memories for every guest by ensuring that their rooms are comfortable, inviting, and clean. The luxury our guests experience will encourage their return.
The Housekeeping Department is now recruiting for the following opportunities:
- Room Attendant/ Housekeeper
- Housekeeping Attendant
- PM/ Turndown Attendant
Successful applicants will be matched to available positions based on previous relevant work experience.
Starting Rate: $19.48 per hour.
Our hotel will prioritize any candidates who are available from May – October 2026
Room Attendant
- Clean and record all assigned guestrooms, which include the following tasks: making beds, removing trash and dirty linen, retrieving clean linen, dusting, vacuuming, replenishing amenities, and returning furniture to its original positions. Pay special attention to guests' belongings by pairing shoes, folding clothes, and ensuring all personal items are cared for. Further details are provided in the sequence of service.
- Clean guest bathrooms, including all surfaces (both horizontal and vertical), sinks, taps, vanities, tubs, showers, walls, and toilets. Also, replenish amenities as outlined in the sequence of service.
- Report any concerns related to engineering or maintenance issues, health and safety, security, or any suspicious circumstances (including unusual smells, sights, or sounds).
- Responsible for assisting in maintaining a clean and organised backspace and housekeeping cart
Housekeeping Attendant
- Maintain and upkeep the backspaces, including tasks such as sweeping, mopping, trash and recycling removal, as well as stocking and organising.
- Support Room Attendants by removing dirty linen from vacant guest rooms
- Responsible for stocking linens and guest supplies in appropriate places and to appropriate par levels (this task supports and assists the Room Attendants)
- Sorting dirty linen ready for export to laundry services
- Maintain and upkeep the guest corridors and public spaces, which include vacuuming, dusting, polishing, damp dusting, cleaning elevator tracks, cleaning public washrooms, polishing brass, and removing trash.
- Responsible for cleaning dirty glassware from guestrooms and restocking clean glassware in appropriate places and to appropriate par levels
PM Turndown Attendant
- Perform evening turndown service in occupied guest rooms, including tasks such as refreshing towels, emptying trash, closing drapes, dimming lights, and preparing the bed for sleep.
- Replenish in-room amenities, water, and other guest preferences based on brand standards
- Respond promptly to guest requests or concerns with courtesy and efficiency.
- Report any maintenance issues, lost & found items, or room discrepancies to the Housekeeping Supervisor.
- Monitor, restock, and organise housekeeping carts and closets with linens, amenities, and supplies