Position Overview:
Our Housekeeping Porters play a crucial role in maintaining the impeccable standards of cleanliness and presentation expected at our 5-star luxury hotel. They support the housekeeping team by ensuring public areas, back-of-house spaces, and guest room corridors are spotless and orderly, contributing to an exceptional guest experience.
Main Activities:
- Assisting the housekeeping team with the timely delivery and collection of cleaning supplies, linens, and guest amenities according to hotel standards.
- Maintaining cleanliness and orderliness in all public areas including lobbies, corridors, restrooms, and service areas, ensuring a welcoming and pristine environment.
- Assisting in the removal and proper disposal of waste and soiled linens in compliance with health and safety regulations.
- Reporting any maintenance issues, damages, or safety hazards promptly to the Housekeeping Supervisor or Maintenance team.
- Supporting the set-up of guest room supplies and ensuring carts and storage areas are organized and fully stocked.
- Assisting with the smooth and efficient turnover of rooms during peak periods.
- Collaborating closely with Housekeeping, Front Office, and Maintenance departments to ensure seamless guest services and hotel operations.
- Adhering strictly to the hotel鈥檚 health, safety, and hygiene policies and procedures always.
- Responding promptly and courteously to guest requests and inquiries related to housekeeping services.