We are seeking an experienced and professional Speciality Waiter/ess to join our esteemed restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Speciality Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst leading and mentoring our service team.
- Oversee and coordinate the daily operations of the restaurant's dining area
- Lead, train, and motivate the waiting staff to maintain high service standards
- Greet and seat guests, ensuring a warm and professional welcome
- Manage reservations and handle special requests or dietary requirements
- Provide detailed menu information, including daily specials and wine recommendations
- Resolve guest complaints promptly and professionally
- Ensure compliance with food safety regulations and hygiene standards
- Assist in inventory management and stock control
- Collaborate with the kitchen team to ensure smooth service flow
- Maintain a clean and organised dining area at all times