We are looking for a hands-on, guest-focused General Manager to lead our Novotel and ibis Lodz Centrum combo hotels — two brands that deliver comfort, simplicity, and great value to a wide range of travelers. As the leader of this dynamic dual-brand property, you will champion operational efficiency, maintain excellent product quality, and drive strong performance across both hotels.
In this key role, your responsibilities will include:
- Provide practical, hands-on leadership and clear operational direction for both Novotel and ibis, ensuring each brand’s identity and service promise are consistently delivered.
- Drive strong top-line performance, profitability, and sustainable growth by actively managing key business KPIs and optimizing resources across the dual-brand property.
- Oversee day-to-day hotel operations, securing smooth processes, reliable service, excellent cleanliness and maintenance standards, and positive guest satisfaction results.
- Build and develop a motivated, service-driven team culture that reflects the values of both brands and supports employee engagement and retention.
- Strengthen relationships within the local community, key corporate clients, and business partners to broaden the hotel’s visibility and commercial opportunities.
- Ensure full compliance with Accor brand standards, safety requirements, and operational procedures across both hotels.
- Lead and promote sustainability, inclusion, and community involvement in line with Accor’s commitments and the expectations of modern travelers.
- Attract, develop, and retain talent through active involvement in recruitment, coaching, and team development initiatives.