Your Role in the Story
The Accommodation Manager plays a key role in shaping the employee living experience at LUURA. This position is responsible for the end-to-end management of all staff accommodations across the brand, including housing, room allocation and rotation, occupancy planning, and shared living facilities.
By ensuring that all employee accommodations are safe, well maintained, comfortable, and efficiently operated, the role directly supports employee wellbeing, smooth operations, and a strong sense of community鈥攃reating an organized living environment where teams can truly thrive.
Key Responsibilities
- Lead and support the teams responsible for staff accommodation (internal and external), ensuring smooth operations and consistent service standards.
- Plan and manage staff accommodation needs, including room allocations, occupancy planning, and employee rotation, in line with operational needs.
- Coordinate staff transportation and shuttle schedules, working closely with the Cluster People & Culture Director.
- Ensure staff accommodations and common areas are clean, safe, and well maintained, coordinating with housekeeping and maintenance teams.
- Act as the main point of contact for accommodation-related matters, addressing issues proactively and escalating when needed.
- Ensure proper CCTV access and coordination with Security for all accommodation areas.
- Support the search and onboarding of additional housing when required, including arranging extra accommodation as per business needs.
- Monitor daily accommodation operations through regular checks and audits to ensure LUURA standards are met.
- Manage accommodation inventory, including linens, amenities, and supplies, ensuring efficient use of resources.
- Work closely with Maintenance, Security, Operations, and other departments to ensure smooth accommodation operations.
- Track key operational metrics and prepare regular updates for senior management on performance, challenges, and improvements.