Events, Restaurant, Café, Leadership with Craft
We are seeking an experienced and passionate Head Pastry Chef to lead our pastry operation across multiple food outlets, conferences, events and premium dining experiences.
Reporting to the Executive Chef, this role is ideal for a pastry professional who thrives in a Multi outlet hotel environment, enjoys large-scale production as much as refined plated desserts, and takes pride in leading a small, high-performing team.
About the Role
This is a hands-on leadership role responsible for delivering consistent, high-quality pastry products across:
- Day delegate conferences and large buffet services
- Plated desserts for gala events and restaurant service
- Café items, seasonal offerings and grab-and-go concepts
- Celebration cakes, VIP amenities and special requests
You will play a key role in maintaining brand standards, managing costs, developing people and ensuring guests receive an exceptional experience every time.
Key Responsibilities
- Lead and manage the pastry kitchen team across all outlets and events
- Operate a trueMulti outlet pastry kitchen, maximising shared people and equipment resources
- Ensure all pastry offerings meet and exceed Pullman brand standards
- Maintain the highest standards of food preparation, presentation and consistency
- Drive a strong food safety culture in line with HACCP and WHS requirements
- Work closely with other hotel departments to ensure seamless service delivery
- Direct stewarding support to meet operational pastry requirements
- Foster a positive, learning-focused kitchen culture built on teamwork and respect
- Financial & Operational Focus
- Guest Experience & Service
- People & Leadership