Fairmont the Red Sea, located in the beautiful coastal city of Umluj, Saudi Arabia, is seeking an experienced and dynamic Assistant Director of Housekeeping to join our leadership team. This role offers an exciting opportunity to contribute to the success of our luxury property while ensuring the highest standards of cleanliness and guest satisfaction.
- Oversee daily housekeeping operations, ensuring exceptional cleanliness and maintenance of all guest rooms, public areas, and back-of-house spaces
- Develop and implement strategic plans to enhance housekeeping efficiency and guest satisfaction
- Manage, train, and motivate a large team of housekeeping staff, promoting a culture of excellence and continuous improvement
- Collaborate with other departments to ensure seamless guest experiences and resolve any issues promptly
- Monitor and control housekeeping expenses, including labor costs, supplies, and equipment
- Implement and maintain quality control processes to uphold luxury hospitality standards
- Handle VIP guests and special requests with utmost professionalism and attention to detail
- Ensure compliance with all safety, health, and environmental regulations
- Participate in budgeting, forecasting, and long-term planning for the housekeeping department
- Stay current with industry trends and implement innovative practices to enhance guest experiences