Duties & Responsibilities
Oversee employment law compliance and industrial relations strategies across Fairmont Singapore and Swissôtel The Stamford.
Act as the key subject matter expert on Employment Act, MOM regulations, and labour-related matters.
Manage and advise on employee relations cases, disputes, grievances, and investigations, ensuring fairness, consistency, and legal compliance.
Lead underperformance management and disciplinary processes, ensuring fair, consistent, and legally sound outcomes.
Partner closely with hotel leaders and line managers to guide corrective action, investigations, and documentation.
Ensure consistent application of disciplinary standards across both properties.
Conduct regular cluster-wide compliance checks across both hotels to ensure zero non-compliance.
Ensure full adherence to MOM regulations and employment legislation.
Track, document, and close all compliance gaps in a timely manner.
Support compensation and benchmarking exercises to ensure compliance with statutory and internal frameworks.
Analyse IR and compliance trends to proactively identify risks and improvement opportunities.
Drive employee engagement initiatives, including the planning and execution of the welfare and engagement calendar (e.g. farewells, long service awards, employee recognition and celebrations).
Ensure celebrations and engagement activities are meaningful, inclusive, and aligned with strengthening employee belonging and morale.
Build strong employee well-being through effective benefits administration, including insurance, medical, and welfare programs, ensuring clarity, care, and strong employee understanding.
Act as a trusted advisor to employees and managers on benefits-related matters, ensuring consistent and accurate communication.
Skills, Knowledge & Experience
Strong knowledge of the Employment Act, MOM regulations, and industrial & labour relations
Proven experience in underperformance management and disciplinary processes
Experience handling disputes, grievances, and investigations
Knowledge of compensation frameworks and benchmarking
Hands-on experience with TP8 HR system and HRIS platforms
High attention to detail with a strong governance mindset
Confident advisor able to influence senior stakeholders
Strong communication and storytelling skills
Calm, objective, and professional under pressure
Ability to manage sensitive cases with discretion, empathy, and fairness