What you鈥檒l do
We are looking for a Bellperson/Doorperson to join the team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, assisting with their luggage and valet parking, as well as other requests as needed upon arrival and departure.
- To ensure that all guests or visitors receive a warm welcome, cordially greeting them, helping them out from their car/taxi, opening the hotel doors for them as well as escorting them to the lobby and wishing them a nice stay.
- To ensure that all guests / visitors receive a fond farewell, cordially greeting them, opening the hotel doors and helping them into their vehicles, as well as bidding them farewell.
- Escort guests to their rooms and assist with luggage promptly when checking in and upon checking out.
- All Valet Parking needs.
- Assist guest with general information when Front Office is not available.
- Consistently offer professional, friendly and engaging service.
- Promote all hotel functions and facilities.
- Possess knowledge of the community and area in which the hotel is located to assist guests with information and accurate directions.
- Possess knowledge of resort activities to ensure timeliness of customer needs.
- Ensure that all areas are kept neat and clean for our guests and colleagues.