You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.
As a Banquet Commis, you will be at the forefront of our guests’ culinary experience. Our Chefs are passionate about developing innovative, focused, and thoughtful individuals that will use a guest-focused approach in all applications of their job functions, from planning service during pre-shift meetings and accommodating spur-of-the-moment requests, to all steps of food production and maintaining the organization and cleanliness of work areas. Together, we shape an environment that cultivates talent and growth. Our culture distinguishes the quality of our services and offerings in the world’s ever changing hospitality landscape. We are part of an evolution where every detail matters, especially in our interactions. We pledge to be an inspiration to others, in our drive to being the best versions of ourselves in everything we do. Your dynamic attention to detail, focus, and enthusiasm will make our guests feel unique and valued.
What you will be doing:
- You consistently offer professional, friendly and engaging service
- You prepare quality food for our guess and high profile events we have
- You actively share ideas, opinions and suggestions to improve the environment and menus
- You ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
- You communicate effectively with the rest of the team and thrive for guest feedback
- You provide training and development for culinary team members
- You maintain and strictly abide by state, hotel and departmental requirements for safety, sanitation and health regulations
- You maintain and strictly abide by cleanliness standards set forth by the Culinary Training Manual and Culture
- You maintain and strictly abide by personal hygiene, appearance, and professionalism standards set forth by the Culinary Training Manual and Culture
- You maintain complete knowledge of correct maintenance, cleanliness and use of equipment, and use equipment and tools only as intended: properly and safely
- You report safety hazards and equipment malfunctions to supervisors
- You maintain knowledge of and comply with Food and Beverage quality standards set forth by the Culinary Training Manual, Forbes and LQA standards.
- You maintain knowledge of and comply with all departmental/hotel policies and procedures
- You arrive in the kitchen at the start of shift prepared for work: clocked in on time, well-groomed, in uniform, and with a tool kit
- You meet with Chefs team at daily line up to review assignments, anticipated business levels, changes and other information pertinent to the job performance
- You complete opening duties as specified in opening duty checklist provided for respective kitchen/station
- You prepare all food items following recipes and yield guides, according to department standards or otherwise specified by a Chef
- You execute service in an efficient and accurate manner and with a sense of urgency
- You communicate any assistance needed at any time to the Chefs Team to ensure optimum service to the guests
- You maintain proper storage procedures as specified by Health Department and Hotel requirements
- You minimize waste and maintain controls as directed by departmental standards
- You assist Stewards in order to make cleanup a more efficient process
- You maintain order and cleanliness of work areas: sweep, mop, and scrub periodically with the stewarding team, clean spills immediately, and ensure kitchens are always inspection-ready
- You complete closing duties as specified in closing duties checklist provided for respective kitchen/station
- You review prep lists, items to be ordered, station cleanliness (including refrigeration/dry storage) or any other duties outlined by the closing checklist with a Chef before leaving for the day
- You carry out all duties while prioritizing guests at all times
- Other duties as assigned
What is in it for you:
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
- Hourly Rate: $34.00 (Break-In Rate applicable for New Hires as per CBA)
- Schedule based on Seniority and Business Needs