Oversee daily F&B operations with the F&B Manager, ensuring all outlets meet service, cleanliness, and policy standards.
Drive exceptional guest experiences through ambassadorship of Novotels brand & service culture, as well as maintaining strong interdepartmental relationships.
Lead, coach, and develop supervisors and team members through clear delegation, performance feedback, and daily briefings
Assist in creating promotions, merchandising plans, and advertising initiatives while identifying and implementing operational improvements.
Ensure food quality, safety, and cleanliness standards are consistently met while upholding Accors Heartist culture values, and operational compliance.
Support departmental financial goals by managing rosters, controlling labour costs, and maintaining accurate POS and cash鈥慼andling practices.