Recommends changes in policies, methods, equipment on staff to improve Departmental standards/ productivity and ensures implementation on the same.
Helps EHK in the implementation of major changes in all hotel areas, to achieve organizational objectives.
Assist in preparing operational and expenditure budgets for Housekeeping.
Coordinates repair and maintenance schedules of rooms.
Responsible for usage of all departmental master keys and mini bar keys.
Guides and advises EHK on key performance indicators of employees in the department and ensures measurement of the same.
Conducts daily meetings with Supervisors
Conducts a departmental communication meetings with housekeeping team
Conducts and records inventories, supplies, lost & found, linen for F&B and room linen
Ensures cleanliness and hygiene standards in all hotel areas.
Recommends aesthetic standards for quality up gradation of Housekeeping products, amenities and services.
Ensures adherence to company and hotel policies on all departmental employees.
Checks and controls the availability and proper usage of supplies & material..
Ensures maintenance and upkeep of garden areas and indoor/ outdoor plants as per international standards.
Ensures aesthetic standards of flower arrangements in the hotel.
Ensures quality laundering and dry cleaning of guest and house linen through effective coordination of laundry department
Ensures adherence to international standards of hygiene and cleanliness in all areas (guest, heart of the house).
Controls, request and purchases guest room and other supplies in order to maintain established par
Ensures daily inspection of guest rooms and for VIP arrival
Ensures check list for room inspection is done daily by supervisor
Prepares duty roaster for all housekeeping employees of different sections.
Prepare budget, inventories, monthly profit and loss report.
Overseas the linen room and ensures smooth uniform and linen exchange.
Organisation of Housekeeping and Laundry
Compilation of and adherence to financial budgets within her/his field.
Co-operation with hotel鈥檚 Front Office and Engineering.
The following duties within frame of work: General / Miscellaneous.
Be fully aware of the Talk of the Walk for the day
Proper grooming at all times
Attends behavioural and vocational training in work related areas so as to enhance and develop multifunctional skills.
Show fullest cooperation and respect within the team and other departments
Is aware of the daily activities and has product knowledge of all the hotel facilities.