To handle responses and process incoming calls and correspondence.
Analyze and coordinate daily department activities to achieve established goals.
Maintain department calendar and ensure to meet deadlines.
Prepare meeting agenda, schedule department meetings, and distribute minutes.
Coordinate and organize department-related special events.
To answer emails, generate reports requested by managers, make and create email presentations, and assist in creating documents, such as standard operating procedures, forms, manuals, and policies on the standards templates.
Organize meetings, briefings, and other department events, including invitations, room booking, and other events/catering requests.
To attend a scheduled meeting and take the minutes of discussions.
To assist in raising purchase requests and following up on approvals, delivery, and payments.
To order and control stationary stock and office supplies for the department.
To handle any filing required in the department and ensure the necessary documents and records are updated and filled correctly.
Process departmental forms, including leave requests, expense reimbursements, and business travel authorizations.
To update any regular trackers, excel sheets, or reports.
To raise R service requests for maintenance or repairs required in the department.
To update timekeeping/attendance records as required (not including actual scheduling and approvals of overtime etc.
Coordinates and organizes team building events, Operations Manager / Operations Director events, and assists on the park when required.
To assist work as required by the Director of the operation.
Must have the ability to work with sensitive information and maintain confidentiality
Maintain positive working relationships with department team members and guests.