We are seeking an experienced and visionary Assistant Manager - Learning and Development to join our dynamic team . In this pivotal role, you will lead the delivery of comprehensive learning and development programs that drive organizational excellence and foster employee growth. You will work collaboratively across all levels of the organization to identify learning needs, and build a culture of continuous learning and development. This is an excellent opportunity for a motivated professional to make a meaningful impact on our organization's success and employee engagement.
- Develop, implement, and oversee comprehensive learning and development strategies aligned with organizational goals and business objectives
- Conduct thorough training needs analysis annually, identify skill gaps, and create learning roadmaps
- Deliver all Accor and La Maison signature programmes
- Design and deliver engaging training programs covering leadership development, soft skills, technical competencies, and organizational standards
- Manage and optimize the use of learning management systems (LMS) and e-learning platforms to enhance accessibility and engagement
- Lead the performance appraisal process in alignment with organizational frameworks and provide coaching to managers on effective feedback delivery
- Establish and nurture relationships with external training providers, educational institutions, and industry experts to enhance program quality
- Analyse training effectiveness through data-driven metrics, gather feedback, and continuously improve program content and delivery methods
- Manage L&D budgets efficiently, track expenditures, and demonstrate return on investment (ROI) for all learning initiatives
- Create customized onboarding and induction programs whilst utilising Brand Onboarding material to ensure seamless integration of new employees into the organization
- Stay current with industry trends, emerging learning technologies, and best practices in adult learning and development
- Communicate learning program outcomes, impact reports, and recommendations to senior leadership and stakeholders