As a Hotel All Rounder, you will be a key part of our guest experience. This versatile role allows you to engage with guests at the Front Desk, ensuring seamless check-in and check-out, while also contributing to memorable experiences in our Restaurant and Bar. If you enjoy variety, hospitality, and creating great moments, this is the perfect opportunity.
Responsibilities:
- Greet and assist guests warmly during check鈥慽n and check鈥憃ut, providing accurate information about hotel services
- Handle reservations, guest enquiries, and requests promptly and professionally, including billing and payment processing
- Provide food & beverage service in our restaurant and bar, including preparing drinks and barista鈥憁ade coffee
- Respond to guest feedback and uphold a high standard of customer service
- Support daily hotel operations by coordinating with different departments (Housekeeping, Maintenance, Food & Beverage) to ensure seamless service delivery