Join our dynamic team as a Concierge team member – Porter / Valet in the heart of Brisbane City, Australia! We're looking for a friendly and customer-focused individual to provide exceptional service to our guests and visitors.
What you will be doing:
- Greet and assist guests upon arrival, offering a warm welcome and providing information about the property and local attractions
- Manage luggage handling, including carrying and transporting bags to and from guest rooms
- Operate valet parking services, safely parking and retrieving guests' vehicles
- Assist with guest requests and inquiries, ensuring prompt and courteous service
- Maintain cleanliness and organization of the lobby and entrance areas
- Provide directions and recommendations for local attractions, restaurants, and transportation options
- Collaborate with other departments to ensure seamless guest experiences
- Assist with special events and VIP arrivals as needed
- Maintain up-to-date knowledge of property amenities and local area information.