🌟 THE MISSION
You are Mama’s favourite parent 💕 — the heartbeat of the house and the guardian of our people experience.
As our People & Culture Manager, you create an environment where teams feel welcomed, supported, inspired, and empowered to be themselves. From recruitment ✨ to engagement 🎉, development 📚 to wellbeing 💖. With you around, every team member feels in good hands. 👍
You are present, approachable, and operational — never far from the action. You build culture daily, support leaders, and ensure Mama remains a workplace where personality, creativity, and performance thrive together.
Here’s what you’ll be responsible for:
Culture Creator 🌈💫
Bring Mama’s culture to life 🎭 by creating a welcoming, inclusive, and positive workplace where everyone feels they belong 🤝✨
Talent Magnet 🎯🌟
Lead recruitment and hiring processes 📝, spotting personalities 😎 and talents 💡 that fit Mama’s spirit as much as the role itself
Team Experience Champion 💖🎉
Design and deliver initiatives that enhance engagement 🤗, wellbeing 🧘♂️, and team satisfaction 😊 throughout the employee journey
Trusted Confidant 🕵️♀️💬
Act as a safe and confidential partner 🤝 for team members and leaders, providing guidance 🧑🏫, coaching 🏋️, and support 🙌
People Operations Leader 📋⚡
Oversee HR administration 🖇️, policies 📜, contracts ✍️, onboarding 🎓, and compliance ✅, ensuring smooth and efficient people processes
Learning & Development Driver 📚🚀
Support growth through training 🏫, coaching 🏋️♀️, and development initiatives 💡 that help teams reach their full potential
Performance Partner 📈⭐
Guide managers through performance management 🏆, feedback conversations 🗣️, and talent development strategies 🧩
Employee Relations Expert ⚖️🛡️
Manage employee relations matters 🗂️ with fairness ⚖️, empathy 💖, and professionalism 🧑💼 while protecting Mama’s culture and standards ✨
Compliance Guardian 🛡️🔒
Ensure adherence to labor laws 📜, company policies 🏢, and HR best practices 🌍 across all people-related activities
Operational Partner 🎶🔗
Work closely with department leaders 🧑💼 and the Executive Committee 🤝 to align people strategy with business needs 💼