We are seeking an enthusiastic and customer-focused Food and Beverage Team Leader to join our dynamic team in Sheffield.
As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.
- Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere
- Lead, develop, and support a team of service specialists in daily hotel operations.
- Maintain high standards of service, contributing to the attainment of the department's qualitative and quantitative targets.
- Assist the F&B Manager to implement hotel strategy and reach KPI's.
- Develop close relationships with guests to encourage loyalty and enhance guest satisfaction
- Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards
- Collaborate with kitchen staff to understand menu items and communicate special dietary requirements
- Maintain a clean and organised work environment, adhering to all health and safety regulations
- Handle cash and card transactions accurately and efficiently
- Respond promptly and professionally to guest inquiries and concerns
- Contribute to the overall success of the team by supporting colleagues and adapting to operational demands.