We are looking for a Room Service Waiter who shares a passion for excellence and luxury hospitality. Our Room Service Waiter have the opportunity to shape our guest experience by providing exceptional knowledge of the hotel.
Your key responsibilities will be:
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest鈥檚 original order; transport items to the guestroom in a timely manner to ensure proper food quality.
- Greet guests, describe selected items to the guest and vivid descriptions of each item鈥檚 origin, taste, and preparation methods. Highlight any special requests or dietary restrictions. Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
- Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
- Delivery of daily amenities to guest rooms and ensuring amenities are placed in the room prior to the arrival of guests.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
- Availability to work on shifts, holidays and night shifts.