We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Housekeeping to join our team in Bengaluru, India. As a GSA - Housekeeping, you will be at the heart of our hotel operations, ensuring that our guests enjoy a clean, comfortable, and memorable stay.
- Clean and maintain assigned guest rooms and public areas to the highest standards of cleanliness and hygiene
- Take ownership of guest privacy and belongings while delivering exceptional service
- Anticipate and respond promptly to guest requests and needs
- Replenish guest supplies and amenities in rooms
- Report any damages, malfunctions, or maintenance issues to the supervisor
- Maintain cleaning equipment and supplies in proper condition
- Prepare and maintain accurate room status reports and daily productivity logs
- Contribute to creating a positive and welcoming environment for guests
- Adhere to all safety and security protocols