The Chateau Lake Louise is seeking a dynamic Restaurant General Manager, who will be responsible for the effective and efficient day-to-day operation of our newly opened all-day dining restaurant, Louiza! This position is ideal for the entrepreneurial restauranteur who is looking to join our hotels F&B operation and lead our restaurants into becoming the dining destination of choice. Lets take your career to new heights.
What you will be doing:
- Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail
- Development of leader鈥檚 to include: decision-making skills, performance management techniques, function planning, process mapping and analysis, and sense of urgency and ownership
- Ensure effective working relationships and clear communication are maintained with all colleagues and leaders in the restaurant and other departments.
- Develop and administer the departmental guest鈥檚 satisfactions and have proven results to grow scores
- Critically assess procedures, policies, and methods of operation and alter them where necessary
- Ensure the financial success of the department by monitoring productivity, revenues and costs
- Liaise with the kitchen to ensure that a common vision is shared
- Create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
- Liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
- Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
- Develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards
- Achieve or exceed all targeted objectives as it relates to our pillars (Colleagues, Guests, Owner, and Brand)
- Ensure the successful seasonal transition of the restaurant
- Attend Leadership meetings, Department Head meetings, Resume meetings, Health & Safety, and other meetings as required
- Administer departmental payroll
- Execute restaurant marketing and social media planning