What you鈥檒l do...
We are looking for a Banquets Supervisor to join the opening team at SLS Barcelona. Under the Guidance of the Banquets Assistant Manager responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team.
- Provide warm, sincere and engaging service.
- Oversee the setup, execution, and breakdown of all conference and banqueting events, ensuring they run smoothly and efficiently.
- Ensure smooth, timely and efficient functioning of the Banqueting service.
- Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively.
- Ensures departmental adherence to, and awareness of Health & Safety standards
- Uphold the highest standard of internal and external customer service at all times.
- Ensure service is within the standards of SLS Barcelona.
- Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience.
- Maintain high staff morale and team spirit within the department.
- Perform any and all other tasks as assigned.