Organizing and executing sales call programs; visiting existing and potential clients in order to generate demand, collect inquiries, and increase business volume,
Developing in-depth knowledge of competitors’ products and market conditions to identify opportunities and maximize hotel revenue,
Planning, coordinating, training, and supporting relevant teams across departments to ensure the required service standards are delivered in line with segment expectations,
Ensuring that all event and booking details are clearly and timely communicated to operational teams and relevant departments,
Actively following up on all inquiries and bookings; effectively negotiating with clients to convert business in favor of Tersane Istanbul,
Preparing contracts and pro-forma invoices; closely following up on pre-payments and contractual processes,
Conducting hotel showarounds, site inspections, menu tastings, and attending pre-convention meetings when required,
Building strong, long-term relationships with clients; understanding their specific needs and focusing particularly on key and large accounts to develop repeat and future business,
Identifying and maximizing all sales opportunities across rooms, events, and banquet operations in order to increase overall hotel revenue,
Providing accurate availability and rate information for guest rooms and banquet events in line with the hotel’s targeted sales strategies,
Hosting clients, organizing and leading site inspections and stay-over programs in accordance with current procedures and brand standards.