General Summary:
The Assistant Director, Housekeeping’s main responsibility is to reinforce the standards of the hotel and to ensure the cleanliness of the guestrooms, the public areas and the back of the house.
Job specific functions:
- Scheduling appropriate staff accordingly to hotel occupancy
- Training new staff members
- Retraining staff members
- Inspection of guestrooms/corridors
- Daily operations
- Checking the Pre-Registered Guests
- Hiring process, Evaluation and Disciplinary Action of staff
General functions:
- Ensure and control compliance with all corporate, area and hotel policies & procedures as well as current local and government regulations pertaining to employee practices
- Manage, perform and control all business duties
- Present the hotel within the hotel as well as in the public
- Develop, prepare and realize new concepts
- Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations
- Be on time at all meetings or announce in advance your representative
- Ensure that staff reports to work as scheduled; document any late or absent employees
- Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks
- Inspect grooming and attire of staff; immediately rectify any deficiencies
- Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel
- Conduct performance reviews on time
- Ensure all closing duties for staff are completed before staff signs out
- Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards
Business Administration:
- Make sure that you control labor cost, product cost, energy sources and all equipment and requisite them on time
- Be responsible for the proper handling, maintenance and cleaning of all used tools and materials
- Instruct your employees to maintain cleanliness and good order
- Advise your employees to work independently and most economic
- Assist with inventories, (supplies, uniforms, and linens)
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands
- Watch your costs while buying and calculating, as well as flex spending in low occupancy months
- Schedule vacations in low business times
Salary: $102,000 - $105,000