WHAT WE ARE SEEKING:
- Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service
- You convey the hotel鈥檚 brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations
- Build strong guest relationships by anticipating needs and resolving complaints efficiently.
- Providing guidance, supporting training and leading the team
YOUR SKILLS AND EXPERIENCE INCLUDE:
- Have previous experience in a similar related role in a hotel.
- Be hands-on, enthusiastic, and passionate about delivering a high level of guest service.
- Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop.
- Be solution-driven, autonomous, and confident in your decision-making.
- Possess excellent communication and financial skills.
WHAT IS IN IT FOR YOU:
You'll become part of a high-performing team that excels in customer service.
- Competitive salary
- Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
How to apply: send your motivation letter and CV to sylvie.gallon@accor.com