Purpose
As a Food & Beverage Supervisor, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.
Primary Responsibilities
- Take the reins during busy service hours in the restaurant, setting the pace and leading by example.
- Collaborate with your team to spark motivation and attain exceptional results together.
- Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts.
- Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story.
- When challenges arise, your ability to transform obstacles into opportunities shines.
- Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge.
- To liaise with the kitchen and other departments on a daily basis to ensure all guest requirements are met.
- To ensure beverage and food par stock levels are maintained at all times and informing manager, assisting manager to place orders.
- Set up systems to protect and maintain control of operating equipment. Correctly recording breakages and carry our regular stock takes.
- Ensure staff are competent and knowledgeable in dining menu, special offers and wine list/ cocktails and can maximise outlet sales and upsells.
- Ensure guest billing is correctly charged and cash up procedures are followed as per the guidelines during every meal period.