We are seeking a highly skilled and professional Butler to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Butler, you will be responsible for providing exceptional personalized service to our VIP guests, ensuring their stay is nothing short of extraordinary.
- Greet and escort VIP guests upon arrival and departure, providing a warm and professional welcome
- Deliver personalized check-in and check-out experiences in-room or in the lounge
- Manage guest luggage, including unpacking and packing services, as well as handling laundry and pressing requests
- Coordinate dining, spa, transportation, and other guest services according to individual preferences
- Maintain detailed guest profiles, including preferences and special requests
- Collaborate with various departments (Housekeeping, Room Service, Concierge) to ensure seamless service delivery
- Prepare guest rooms and suites with personalized amenities, welcome drinks, and special touches
- Maintain cleanliness and organization in the Butler pantry and working areas
- Promptly respond to guest inquiries and requests with professionalism and efficiency
- Uphold the highest standards of confidentiality and security regarding guest information
- Anticipate guest needs to provide a tailored and exclusive experience
- Facilitate smooth communication throughout the guest's journey, from pre-arrival to post-departure
- Demonstrate knowledge and respect for local Saudi Arabian customs and etiquette