Rooms Controller - Ibis Styles Sydney Central

Located on the doorstep of Surry Hills & Oxford Street with 413 rooms, Ibis Styles Sydney Central is looking for a Full Time Rooms Controller to join the team.

The Rooms Controller is mostly responsible for overseeing the back-office operations, inventory and groups preparation. This position works closely with Front Office, Reservations and Housekeeping departments to control room availability, manage room blocks, and support a seamless guest arrival experience while maintaining brand standards and service excellence.

• Assist with the check in and check out of guests as required.
• Manage daily room inventory and allocations to maximise occupancy and revenue.
• Coordinate room blocks, overbooking and special requests with key departments.
• Ensure VIP, group and special requirement rooms are prepared and allocated correctly.
• Support smooth daily arrivals, including room readiness and upgrades.
• Maintain accurate room records and resolve discrepancies to deliver a seamless guest experience.