Innovative Experiences: Inspire and drive innovative dining experiences and activations, developing curated menus and concepts that solidify Fairmont Ramla Riyadh as a destination of choice for hotel and external guests.
Strategic Leadership: Participate as a senior leader in hotel-wide strategic decisions, aligning food and beverage initiatives with the overall vision of the Fairmont brand.
Operational Excellence:Lead and manage day-to-day operations of the Food & Beverage Division, ensuring adherence to luxury service standards that enhance guest satisfaction.
Guest Service Improvement: Implement and uphold guest service standards while constantly seeking methods to enhance product offerings and services, aiming to boost volume and profitability.
Financial Performance: Guide and support F&B departments in meeting their financial and operational targets, ensuring alignment with Fairmont鈥檚 objectives.
Budget Management: Develop and manage annual budgets with fiscal responsibility, ensuring effective allocation of resources to maximize profitability.
Expense Control: Implement effective controls over food, beverage, labor, and operating expenses throughout the F&B division to optimize costs while maintaining quality.
Strategic Planning: Assist in the preparation of Fairmont鈥檚 annual strategic plan, ensuring that departmental goals align with corporate objectives.
Colleague Development: Oversee the selection, training, and development of all colleagues, ensuring timely recruitment and fostering career growth opportunities.
Hygiene Standards: Collaborate with local, state, and governmental organizations to maintain the highest standards of hygiene, sanitation, and cleanliness in all food and beverage operations.
Complaint Resolution: Address and resolve guest complaints within the food and beverage division promptly to maintain high standards of guest satisfaction.
Pricing Strategy: Monitor F&B prices, establish benchmarks, analyze sales mixes, and develop pricing strategies that enhance profitability for Fairmont.
Supply Chain Management: Coordinate the selection, purchasing, storage, inventory management, and maintenance of all food and beverage supplies and equipment.
High-Performing Teams:Develop a high-performing F&B leadership team committed to professional growth and aligned with Fairmont鈥檚 values.
Daily Operations Meeting: Conduct daily F&B meetings to discuss VIP guest arrivals, revenue updates, operational challenges, and strategies for improvement.
Collaborative Culture: Maintain a favorable working relationship with all departments, fostering a cooperative and harmonious environment that promotes employee morale and productivity.
Policy Adherence: Ensure compliance with department policies, procedures, service standards, and safety regulations.
Additional Responsibilities: Undertake other duties as assigned to support the overall goals of Fairmont Ramla Riyadh.