In-Room Dining Server (0-hour Casual Contract), The Savoy Hotel

Job title: In Room Dining Server (0-hour Casual Contract)

Department: F&B 

Inspired & supported by: In Room Dining Manager 

Salary: £17.63 (including service charge)

Your purpose will be: 

You are an ambassador for exceptional service which is the hallmark of The Savoy’s room service experience. Your warm personal attention makes guests feel unique and valued and creates enduring memories. 

You will be accountable for: 

• Delivering a memorable and professional 5-star service experience 

• Advising guests through enthusiastically sharing your knowledge about our F&B offering 

• Delivering on all standards, policies and procedures to create memorable luxury guest experiences 

Your key responsibilities & contribution will be: 

• Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team 

• Assisting guests regarding menu choices in an informative and enthusiastic way 

• Taking reservations with all required details 

• Boosting our revenue through upselling and other creative initiatives 

• Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Savoy stories 

• Following all safety and sanitation and COVID policies when handling food and beverage