Reporting to the Director of People & Culture, the Assistant Manager of People & Culture supports the implementation of the hotel鈥檚 People & Culture strategy, ensuring smooth HR operations, compliance with corporate policies and local labor laws, and a positive Heartist experience. This role bridges operational execution and strategic support, assisting the Director and HR team in key initiatives and programs.
Key Responsibilities and Duties
People & Culture Operations and Support:
Assist in planning and executing People & Culture initiatives aligned with hotel strategy.
Support daily HR operations, ensuring professional, confidential, and Heartist-focused service.
Oversee HR processes such as onboarding, orientation, benefits administration, leave management, and HRIS updates.
Assist with employee lifecycle management, including performance reviews, development programs, and recognition initiatives.
Support compliance with labor laws, corporate policies, and internal procedures.
Talent Management and Engagement:
Collaborate on talent attraction, retention, and development programs.
Assist in implementing engagement, wellness, and recognition initiatives.
Support employee events, team-building activities, and corporate program implementation.
Promote Fairmont values and Heartist culture in daily interactions.
Administration, Reporting, and Systems:
Maintain accurate employee records and HR documentation.
Ensure HRIS data accuracy, including personnel changes, benefits, and payroll.
Support preparation of HR reports, metrics, and analytics (turnover, engagement, absenteeism).
Assist with internal and external HR audits and follow-up actions.
Other Responsibilities:
Participate in special projects or cross-functional hotel initiatives.
Assist in training, onboarding, and development programs as required.
Comply with departmental, safety, and brand standards.
Perform other duties as assigned.