As a Sever at Toro Chicago, by Richard Sandoval, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.
Job Responsibilities:
- Consistently offer a professional, friendly greeting and engaging service
- Exhibit sincere hospitality. Go above and beyond for the guest. Be obsessed with guest satisfaction.
- Assist guests regarding menu items in an informative and helpful way
- Understand shift end reports in the outlet and the Point of Sale System
- Understand all reservations systems and iPad systems for seating charts
- Have knowledge of all menu items, garnishes, contents and preparation methods
- Have full knowledge of beverage lists and promotions, menu items and preparation methods
- Follow brand policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Follow hotel time and attendance policy
- Follow grooming and attire guidelines
- Must be available to work flexible shifts including AM, PM, evenings and weekends
- Other duties as assigned